This policy explains what we collect when you shop at julielisasoft.com and how we use it.
What we collect
Your name, mobile number, email and delivery address when you order or enquire, and the items you order. We do not see or store your card or UPI details: payments are handled by our payment gateway.
How we use it
To deliver your order, send order updates, answer your questions, and handle exchanges and refunds. If you agree, we may also send you news of new designs and offers. You can stop these at any time.
Who we share it with
Only with the courier delivering your parcel, our payment gateway, and service providers who help us run the store, and only what they need. We never sell your details.
How long we keep it
We keep order records for as long as tax and accounting law requires. You can ask us to correct or delete other details at any time.
Contact
For any privacy question, write to our grievance officer, whose details are on the grievance officer page.